Free Shipping
Free shipping is available for all orders over 50 USD
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Free shipping is available for all orders over 50 USD
Please note that all return must have a return authorization number provided by our customer service department. You may either call us toll free at 877-957-7708 (Mon-Fri 8am-5pm PST) or send an email to customerservice@doubleinks.com and a customer service rep will set up an RMA for you. RMAs are valid only for 1 month from the date of issue. Customers must use some form of Post Office, FedEx, or UPS tracking service when returning their orders to Double Inks. We will not be held responsible for lost packages. Unopened merchandise may be returned for a full refund up to 30 days from the order date. shipping fee is not refundable. Orders that have received free shipping a fee will be deducted from the total. All refunds after 30 days and up to 180 days from the order date will be subject to a 15% restocking fee. No replacements or refunds will be accepted past 180 days from the order date. For all refund request customers are responsible for return shipping charges. We wil... (more)
We guarantee our products to be free from manufacturer defects. All the compatible and remanufactured ink & toner cartridges we offer come with 180 days limited manufacturer warranty. (Liability under this warranty is limited to the replacing of any product found to be defective under normal use. We cannot guarantee against damage resulting from improper storage or other misuse.) If you are not satisfied with the cartridges you bought at our online store, we can provide one-for-one replacement for the ones you have already used and are at least 70% full. We feel that should be enough to determine whether the product had problems. If the product has manufacture defects and you do not wish to receive replacement, we will refund you fully (less shipping fees) upon receipt of the defective product. Please go to our return policy section for more information All printer ink cartridges brand names and trademarks are the properties of their respective holders and are referre... (more)
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