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Current Promo Offers - April 2019

30 Days Return Policy

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Please note that all return must have a return authorization number provided by our customer service department. You may either call us toll free at 877-957-7708 (Mon-Fri 8am-5pm PST) or send an email to and a customer service rep will set up an RMA for you. RMAs are valid only for 1 month from the date of issue. Customers must use some form of Post Office, FedEx, or UPS tracking service when returning their orders to Double Inks. We will not be held responsible for lost packages. Unopened merchandise may be returned for a full refund up to 30 days from the order date. shipping fee is not refundable. Orders that have received free shipping a fee will be deducted from the total. All refunds after 30 days and up to 180 days from the order date will be subject to a 15% restocking fee. No replacements or refunds will be accepted past 180 days from the order date. For all refund request customers are responsible for return shipping charges. We will not refund any returned cartridge that are used up (empty) or not purchased from us. Such cartridges will be sent to recycling.

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