United States (Eng. Esp.)
Each and every item sold on this web site is backed by our IvyRobes Guarantee of Satisfaction. If you are not completely satisfied with any in stock item you order on this website, you may return it, unused and unworn, for exchange or refund within 30 days of receipt. For detail, please check return, exchange and cancellation policy as below:
1. All problems with orders must be addressed within 30 days of receipt of your order or we will not be able to accept an item for exchange or return. 2. All return or exchange need the prior authorization from us, Please contact support@IvyRobes.com for authorization and return address before you return it. 3 A Return Merchandise Authorization (RMA) number must be obtained before returning any products. 4 All returned merchandise will be charged 10% repacking, cleaning & restocking fee. 5 Customized Item can not be return and refund if it is not a company error. 6 Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. All orders are handled and shipped according to the handling and shipping method chosen by the customer. We are not responsible for any delivery delay if the customer has chosen an improper shipping method. 7 Requests to return item due to quality issues, wrong size &... (more)
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