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To receive a full refund, you may return your undamaged product and packaging within 30 days of delivery date. If the product received, have a manufacturing defect, we will repair it without charge or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by normal wear and tear, improper application, negligence, improper care, accident or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. The product must be returned to the original place of purchase and you must provide proof of purchase. You have the option to replace the product at no charge, exchange the product with a product that is of equal value or refund the purchase price of the produc... (more)
CasecoInc warrants all our products against workmanship defect or material defect during use for a period of 12 Months from the date of purchase by the original end-buyer. This warranty does not apply to normal wear and tear. You must register your product at our website, provide proof of purchase by emailing your scanned receipt or order number (if product is bought from our website, or our storefront of Amazon, Bestbuy or any marketplace) and provide a valid credit card number. You must also return the damaged product to CasecoInc. If a valid claim is made during the 12 months period, CasecoInc, at its discretion, will either (1) replace the product, or (2) exchange the product with a product that is of equal value. A replacement product assumes the remaining warranty of the original product from the date of replacement, whichever is greater. Failure to return the original CasecoInc product within 15 days will result in your credit card being charged the full retail price of the r... (more)
You must create an account at www.casecoinc.com and return the damaged product to CasecoInc. CasecoInc, at its discretion, will either replace the product, or exchange the product with a product that is of equal value. You will be required to pay a $9.99 shipping and handling charge for the replacement product. Failure to return the original CasecoInc product within 14 days will result in your credit card being charged the full retail price of the replacement product. The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product.
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