30 Days Return Policy
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If your Etnies purchase does not match your expectations, you can return the item to our warehouse and receive a refund. Unfortunately we are unable to do any exchanges, if you want another size or product, you can place a new order on our website.
You can return the product(s) within 30 days of the date of receipt, provided that the product has not been used, damaged, worn or washed and will be returned in the original packing and with all the labels still attached.
Please note that you will have to arrange and pay for the postage cost of the return shipment. Only if the return is due to a mistake on our side we will provide you with a pre-paid shipping label.
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