United States (Eng. Esp.)
House of Pure Essence subscriptions ship free outside Hong Kong when the per-cycle order is above $200. Orders below that threshold have shipping calculated at checkout, and subscriptions require at least two cycles before cancellation.
House of Pure Essence accepts returns within 30 days for unused items in original packaging. Sale items are not refundable, proof of purchase is required, and customers pay return shipping unless an exchange for a defective or damaged item applies.
House of Pure Essence offers subscriptions on selected products. Customers are billed automatically based on the chosen frequency, can update address or card details through the customer portal, and must complete a minimum of two cycles.
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