35 Days Guarantee
We guarantee to replace or refund any item that does not live up to your expectations. Please return the item to us unused and in its original packaging within 35 days for an immediate refund or exchange. We are unable to refund or exchange personalised items that are made to order unless faulty. For reasons of hygiene, we can only refund or replace earrings if they have a manufacturing fault. Our guarantee is in addition to your statutory rights.
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