United States (Eng. Esp.)
Silver Paw Dog advertises free shipping on all orders over $99, with some site copy also referencing a $100 threshold. Customers should meet the live cart threshold before checkout, and final shipping eligibility depends on destination and order contents.
Silver Paw promotes free and easy domestic returns on the homepage. The detailed returns policy limits refunds to qualifying unused items, excludes sale and coupon orders, and may charge return fees, so eligibility depends on the specific order.
Silver Paw advertises 24-hour support as a customer benefit. Buyers can use support for order, fit, and product questions, while any refund, exchange, or damaged-item resolution follows the store return policy and order-specific eligibility rules.
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